Frequently Asked Questions

Everything you need to know about shopping with The New Blood Store.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that customs fees and import duties may apply depending on your local regulations.

What should I do if my item arrives damaged?

If your order arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund immediately.